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Refund Policy

Last updated: May 2026

Overview

Lore AI is a subscription-based SaaS product. We offer refunds in limited circumstances as outlined below. By subscribing to any paid plan, you agree to this refund policy.

7-Day Money-Back Guarantee

If you are not satisfied with your first subscription to Lore AI Pro or Lore AI Pro+, you may request a full refund within 7 days of your initial payment. This applies to first-time subscribers only and does not apply to renewals.

How to Request a Refund

To request a refund, email us at hello@loreai.in with your registered email address and reason for the refund. We will process eligible refunds within 5–7 business days. Refunds are returned to the original payment method.

Non-Refundable Situations

We do not offer refunds for: subscription renewals, partial months, accounts suspended for violations of our Terms of Service, or requests made after the 7-day window.

Cancellations

You may cancel your subscription at any time from Settings → Billing or by contacting us. Cancellation stops future charges but does not trigger a refund for the current billing period.

Disputes

If you believe you have been charged incorrectly, contact us at hello@loreai.in before initiating a chargeback. We are committed to resolving billing issues fairly and quickly.

Contact

For all refund or billing queries: hello@loreai.in

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